ACCOUNT MANAGEMENT
From the Control Panel, select the Account Management icon. The Account Management page displays the following:

A great deal of information is displayed here.  Additionally, there are links at the bottom of the page, titled Edit Personal Information and Edit Billing Information and Off Network E-mail Address , which can be used to change certain aspects of your account information.  The use of these links is covered in more detail in the following information.

User Name
The user name of the person for whom the account has been set up.

Status
The status of the current account, whether it is Normal, Suspended, Grace Period or Deleted.

Package
This is the package for which you signed up.

Activation Date
The date the account was started. In conjunction with your Contract Length, you can determine the amount of time before your current contract expires from this date.

Domain
The domain name for your account (e.g., yourname.companyname.com).

Home Directory Path
The path to the home directory of your account on the server.

IP
The IP number for your account, which is the actual address of your Domain on the internet.

Hosting Server
The name of the server on which your site resides.

Contract Length
The duration of the contract agreement you have with us.

Start Date
The date the account was started.

Next Due Date
The date by which your account will automatically renew.

Discount
The discount rate, if you are a reseller.

Disk Quota
The amount of disk space, in megabytes, that you are allowed to use under the terms of your contract agreement.

E-mail
The number of e-mail address that you are allowed to have under the terms of your contract agreement.

Mailing List
The number of mailing lists that you are allowed to have under the terms of your contract agreement.

Transfer
The amount of data, in megabytes, that you are allowed to transfer using your account under the terms of your contract agreement.

Customer
The name of the customer to be billed for the account.

Contract Length
The duration of the contract.

Last Billing
The date of the last time you were billed for the account.

Next Billing
The date the next payment for this account is due.

Payment Terms
The method by which you pay for your account.

Invoice Delivery
The method by which invoices for your account are delivered to you.

Edit Alarm Limit
. data transfer.
You can use this section of the Account Management Option to have an alarm sent to you if you exceed a specified amount of data transferred in your account. You specify the amount of data transferred required to trigger the alarm. To enable the alarm, select the Send me an E-mail option. To disable the alarm, select the Don't bug me option.

.disk space.
You can also set up an alarm to tell you when you have used a specified amount of disk space. You specify the amount of disk space used required to trigger the alarm. To enable the alarm, select the Send me an E-mail option. To disable the alarm, select the Don't bug me option.

Editing Personal Information
The Edit Personal Information tool allows you to change certain information relating your account.  This information includes:

Start Date: Note: This is only the start date for the client. Changing this will not change the start date for any domains owned by this client.

Owner Information
First Name
Last Name
Company
E-mail Address
Street Address
City, State and Zip code
Country
Non-U.S. or Non-Canadian State
Phone Number
Fax Number
Billing Information
Billing Same as Owner Option

A repeat of all the fields listed above to be used if the Billing Information is different from the Owner Information.  For example, if you want the bill for your account sent to an address different from the on listed in the Owner Information section, you would list that here.

Editing Personal Information
From the Account Management page, select the Edit Personal Information link (located near the bottom of the page).  The Add/Edit Client Information page displays.

Make any necessary changes to the information that is listed or provide additional information if so desired. Once your changes have been made (if any), select the Submit button to have the information in the account change. A message appears stating, "The client information has been updated."

5. Once the message displays, you can use the Control Panel link to return to the main Control Panel page.

NOTE: The Control Panel link can be named something else (e.g., Administrative Suite), but it is always located in the upper right frame of your screen.

Editing Billing Information & Off Network E-mail Address
The Edit Billing Information and Off Network E-mail Address tool allows you to change certain information relating to how your account is billed.  These pieces of information are:

Payment Method Information
Payment Method
Name of Credit Card
Cardholder Name
Credit Card Number
Credit Card Expiration Date
Off Network E-mail Address

How To Change Your Password Method Information
From the Control Panel Account Management option, select the Edit Billing Information and Off Network E-mail Address link located near the bottom of the page.

In the Update your credit card information here: section of this page, make any necessary changes to your payment method.  If you select the Credit Card option, you will need to complete the information in this section.  If you select Wire Transfer or Check , the remaining information is not needed.

Once the changes or additions have been made, select the Update Billing Information button.

A page appears with the message "Your payment information has been updated in our database" .

Once the message is displayed, you can use the Control Panel link to return to the main Control Panel page.

The Off Network E-mail Address is a contact address for you which is not associated with your account.  This can be a web-based e-mail account (e.g., Hot Mail or Yahoo Mail).  It is used to contact you in the event of a problem.

How To Change Your Off Network E-mail Address

From the Control Panel Account Management option, select the Edit Billing Information and Off Network E-mail Address link located near the bottom of the page.

In the Update your Off Network E-mail address here: section of this page, change your Off Network e-mail address.

Once the changes or additions have been made, select the Change Off Network E-mail button.

A page appears with the message "Your 'Off Network E-mail' address has been updated."

Once the message is displayed, you can use the Control Panel link to return to the main Control Panel page.